This Privacy Policy describes how Maximus Proper LLC, doing business as Home Inspector Solutions ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website or use our services. We are located in Nashville, TN.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and mailing address that you provide when filling out forms, requesting a consultation, or contacting us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Device Information: Information about the device you use to access our website, including device type, operating system, and screen resolution.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and fulfill your requests
- Send you marketing communications, service updates, and promotional offers (with your consent)
- Send text messages related to your inquiry or our services (with your express consent)
- Analyze website usage to improve user experience
- Comply with legal obligations and protect our rights
- Detect and prevent fraud or other harmful activities
3. SMS/Text Messaging Consent and Communications
By providing your phone number and opting in, you consent to receive text messages from Home Inspector Solutions. These messages may include:
- Responses to your inquiries
- Appointment confirmations and reminders
- Service updates and promotional offers
- Important account notifications
Message Frequency: Message frequency varies. Recurring messages may be sent.
Message and Data Rates: Message and data rates may apply. Check with your carrier for details.
Opt-Out: You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you opt in again.
Help: For help, reply HELP to any message or contact us at support@homeinspectorsolutions.com.
No Sharing for Marketing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Supported Carriers: Major U.S. carriers are supported. Carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our website, process payments, send communications, and provide our services.
- Analytics Partners: Tools such as Google Analytics to help us understand website usage.
- Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Deliver targeted advertising
- Improve website performance
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
6. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services (such as Google Analytics, Facebook Pixel, or advertising platforms). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of text messages by replying STOP
To exercise these rights, contact us at support@homeinspectorsolutions.com.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and post the revised policy on our website. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Maximus Proper LLC
d/b/a Home Inspector Solutions
Nashville, TN
Email: support@homeinspectorsolutions.com
Phone: (615) 800-9844